Last Updated: August 28, 2016
WHAT WE COLLECT
We get information about you in a range of ways.
- Information You Give Us. We collect your name, email address as well as other information you directly give us on our Site.
- Information We Get From Others. We may get information about you from other sources. We may add this to information we get from this Site.
- Information Automatically Collected. We automatically log information about you and your computer. For example, when visiting our Site, we log your computer operating system type, browser type, pages you viewed, how long you spent on a page and information about your use of and actions on our Site.
- Cookies. We may log information using “cookies.” Cookies are small data files stored on your hard drive by a website. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
- DNS service. If you utilize our DNS-based service, we may receive information about your IP address and URLs requested by that address. DNS requests utilize the UDP protocol which means we do not typically get information on the full URL you are attempting to visit (We receive far less information than a company providing a VPN service to you, for example, and that is one of the reasons we prefer this approach as it gives us far less information about user browsing). We do, however, have an IP address associated with each request and so could produce a list of sites visited by each IP address using our DNS servers. We do not know who you are when you use our DNS service, however. IP addresses may also be shared between users, and are not universally regarded as personally identifiable. We only use the IP addresses as follows: (a) the count of unique IPs we use as a benchmark for the adoption of our DNS service, and (b) we may check IP addresses against a free database of countries or cities provided by MaxMind and hosted on our servers, to limit the ability for users outside of certain areas to use our DNS service. We will not use the IP addresses we gather for any other purpose, and we will not correlate or combine them with any other personal information provided by you or other DNS service users, and we will never sell or share any of this information with any outside companies in any way. We may use aggregate request counts to help compensate publishers based on overall site traffic, across all users of our DNS service. NOTE: We will never sell or provide any DNS log information that contains un-aggregated IP addresses to any party (in whole or in part) at any time, including during or as a result of, any merger, acquisition, corporate reorganization, bankruptcy proceeding, spinoff or asset sale.
USE OF PERSONAL INFORMATION
We use your personal information as follows:
- We use your personal information to operate, maintain, and improve our sites, products, and services.
- We use your personal information to respond to comments and questions and provide customer service.
- We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.
SHARING OF PERSONAL INFORMATION
We actively seek to minimize the information we collect about members and visitors! Our lawyers told us to make sure to tell you, however, that we may share personal information as follows:
- We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
- We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
- We may share personal information for legal, protection, and safety purposes.
- We may share information to comply with laws.
- We may share information to respond to lawful requests and legal processes.
- We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
- We may share information with those who need it to do work for us.
We may also share aggregated non-personal data with others for their own uses.
INFORMATION CHOICES AND CHANGES
Our marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you.
You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt-out of our sharing with others, and update your personal information.
You can typically remove and reject cookies from our Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our Site works for you.
P.O. Box M
Boulder, Colorado 80306
You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent at the above address, with the following information in writing (see 17 U.S.C 512(c)(3) for further details):
– an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interests
– a description of the copyrighted work that you claim has been infringed, including the URL
(i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work
– identification of the URL or other specific location on the Service where the material that you claim is infringing is located
– your address, telephone number, and email address
– a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
– a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
July 23rd, added DNS Information